Subscription View Blank if No Email

1. Problem Statement

In the Pelcro Dashboard → Subscriptions view, the Customer column currently displays only the customer’s email address. Many legacy / print subscribers do not have an email address on file and are identified only by name and physical address.

As a result:

  1. These customers are hard to identify in the Subscriptions table.

  2. Staff cannot quickly confirm which subscriber a record belongs to when the email is missing.

  3. Searching, sorting, and filtering by customer name is not possible.

This affects both production and staging environments.

Impacted components:

  1. UI: Dashboard → Subscriptions table

  2. API: Subscriptions listing endpoint(s) must expose customer name & email

  3. SDK / Integrations: Any consumers relying on subscription customer data may need to use the new fields

2. User Story

As a subscriptions / customer support agent,

I want the Subscriptions view to show separate “Name” and “Email” columns instead of a single “Customer” column,

so that I can easily identify subscribers who do not have an email on file and efficiently search, sort, and filter subscriptions by customer name or email.

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Upvoters
Status

Backlog

Board
💡

Pelcro Product

Date

3 months ago

Author

Rana Haleem

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