What would you like to be able to do? (One idea per form):
We love seeing customers who engage with their member dashboard, is there a customer export that shows who has uploaded a profile picture?
How would that help you?:
As a product manager, I am interested in showing demonstratable engagement to cross-departmental teams. I know my customer support team would make a deeper connection with the customer if they see their profile picture during a phone call, with a specific metric to improve this can be a fun conversation. The customer gains ownership with personalizing their profile with our product, with a metric goal to improve we can continue to build target campaigns around the customer onboarding experience. With a list of engaged customers, we can segment a next step product campaign. Most of all our company is new to a digital first, customer self-serve product, with this metric goal, I can continue to champion Pelcro as our membership product.
How important is this to you?:
Nice to have
Email address:
khowe@hcn.org
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Pelcro Product
Product Board
6 months ago

An Anonymous User
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Backlog
Pelcro Product
Product Board
6 months ago

An Anonymous User
Get notified by email when there are changes.