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Support Avatax with Ecommerce

Problem Statement

Pelcro currently does not support AvaTax tax calculation for e-commerce transactions. E-commerce SKUs may require different AvaTax tax codes, and taxes must also be handled correctly when orders are refunded or items are returned.

User Story

As a merchant using AvaTax, I want Pelcro to calculate taxes for e-commerce purchases based on each SKU’s AvaTax tax code so that the correct taxes are applied to purchases, refunds, and returns.

Definition of Done

  • Support AvaTax tax calculation for e-commerce transactions.

  • Allow an AvaTax tax code to be configured per SKU.

  • Send the applicable SKU tax code to AvaTax when calculating tax.

  • Support different tax codes for different SKUs within the same order.

  • Calculate and display the applicable tax correctly during e-commerce checkout.

  • Ensure AvaTax-calculated taxes are reflected correctly on the resulting order/invoice.

  • Support full and partial refunds with the corresponding tax adjustment.

  • Support item returns and correctly reverse/adjust the associated tax.

  • Refund and return tax behavior should be consistent with Pelcro's existing tax behavior.

  • Existing e-commerce flows that do not use AvaTax remain unaffected.

Status: Planned

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