Retroactive subscription renewals

Our membership subscription sales team requests the ability to renew a subscription after it has expired with the start date of the renewal back-dated to the expire date of the original subscription.

This would be useful in cases where a renewal contract is being actively negotiated and we do not know the final price of the renewal until a month or two after the subscription has expired. While we are negotiating, we will typically extend the end date of the subscription for free so the client does not lose access.

IMPORTANT: When a renewal start-date is back-dated, any recognized revenue associated with prior months should be reported in the current month, and not retroactively added to moths that have already been close.

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Status

Backlog

Board
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Pelcro Product

Date

3 days ago

Author

Mike Gilbert

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