Missing Visibility Into Subscription Delivery Address

Problem Statement
When a customer has multiple addresses saved in their account, Pelcro does not show which address is linked to their active subscription(s).

Customers frequently update the wrong address, assuming it is their subscription delivery address.

Pelcro does not sync these changes to the subscription, resulting in missed deliveries.

This has already caused a customer to miss a fulfillment cycle.

User Story
As an admin, I want to easily see the active address linked to each customer’s active subscription so I can ensure updates are applied correctly and prevent missed or incorrect shipments.

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Upvoters
Status

Backlog

Board
💡

Pelcro Product

Date

3 months ago

Author

Rana Haleem

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