Missing Visibility Into Subscription Delivery Address

πŸ” Problem Statement
As a subscriber or admin, I experience Pelcro not clearly indicating which saved address is linked to an active subscription, which causes customers to update the wrong address and results in missed deliveries.

πŸ’‘ User Story
As an admin, I want the subscription detail view to clearly show the delivery address associated with that subscription, so that I can quickly verify and correct the delivery address without confusion.

🎯 Definition of Done
- Given a subscription with a linked delivery address, when viewing subscription detail, then the address is clearly labeled "Delivery Address" and distinguishable from other saved addresses.
- This change impacts the UI (subscription detail view) and API (subscription response β€” include linked address ID and label).
- Limitations: applies to physical delivery subscriptions only.


Problem Statement When a customer has multiple addresses saved in their account, Pelcro does not show which address is linked to their active subscription(s) . Customers frequently update the wrong address, assuming it is their subscription delivery address. Pelcro does not sync these changes to the subscription, resulting in missed deliveries . This has already caused a customer to miss a fulfillment cycle. User Story As an admin, I want to easily see the active address linked to each customer’s active subscription so I can ensure updates are applied correctly and prevent missed or incorrect shipments.

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Upvoters
Status

In Planning

Board
πŸ’‘

Pelcro Product

Date

5 months ago

Author

Rana Haleem

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