Improve/Add Controls to Refund Processing

πŸ” Problem Statement

Refund processing in Pelcro lacks flexibility β€” admins cannot issue partial refunds, refund to a different method, or add internal notes to refund records. This forces manual workarounds via the payment gateway and creates gaps in Pelcro's accounting records.


πŸ’‘ User Story

As a Pelcro admin, I want improved refund controls (partial refunds, method selection, internal notes), so that I can handle refund scenarios directly in Pelcro without gateway workarounds.


🎯 Definition of Done (DoD)

A feature is done when:

βœ”οΈ Given a completed payment, when an admin initiates a refund, then they can specify a partial amount, select the refund destination, and add an internal note β€” and the refund is recorded accurately in Pelcro's accounting.

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Upvoters
Status

Backlog

Board
πŸ’‘

Pelcro Product

Tags

Accounting

Date

10 months ago

Author

Manish Patel

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