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Enable Comprehensive "All" Search to Reduce Multiple Search Steps within Pelcro

Pelcro Product

The previous "All" search functionality allowed users to perform a single search across all relevant content types and records within Pelcro. This capability was an important part of our daily workflow, enabling users to quickly locate information without needing to know in advance where a record was stored.

Since the feature was removed, users are required to search multiple areas separately, increasing the time needed to find information and creating additional friction in routine tasks. This change has reduced efficiency and negatively impacted the user experience, particularly for teams that manage large volumes of records and content.

We request the restoration of the "All" search option, or an equivalent global search experience that allows users to search across all applicable data sources from a single search interface.

Requested Outcome:
Reintroduce a global "All" search option that returns results from all relevant content types and records in a single search experience.

Posted by Nikisha Bolloju ·
Status: Available2 comments

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Comments2

  • Nikisha Bolloju

    •

    Jul 10

    For example, when entering an email domain such as @bioscribe.com in the Customer All search field, no results are returned. However, if the search type is changed to Customer Email and the same email domain is entered, the associated customers are returned correctly. Previously, we were able to search by email domain using the Customer All field, and the system would return all customers associated with that domain. This behavior appears to have stopped working.

    We were able to search for domains using @bioscribe.com before, but now that search function is no longer working

    Having to change search parameters for each type of search will add extra steps and time to daily routine we don't have. Team just want it to work like it did before, We could search by Name, first/and or last, @company.com and or without the @ sign and search for customer # and even invoices in the All search mode.

  • Rana Haleem

    Team•

    Jul 7

    Thanks for sharing! Could you please elaborate on which component you're referring to where you don't see the "All" option? A screenshot would also be helpful if possible.