Do not change renewal type to manual renewal when a subscription is cancelled

Problem Statement

Currently, when an auto-renewal subscription is cancelled, Pelcro automatically changes the renewal type from Auto-Renewal to Manual Renewal.

This behavior causes downstream issues, particularly with fulfillment logic, because cancelled subscriptions are no longer represented accurately based on how they were originally sold and paid for.

As a result, eligible customers are excluded from fulfillment lists, even when they are still entitled to receive issues already covered by payment.

Definition of Done (DoD)

  • Renewal type remains unchanged when a subscription is cancelled.

  • Cancellation only affects:

    • Subscription status

    • Renewal behavior (future billing)

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Upvoters
Status

In Planning

Board
πŸ’‘

Pelcro Product

Date

25 days ago

Author

Sara Habib

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