Default Automated Email System (Webhook-Based)

Problem Statement

Pelcro currently supports only a limited set of default transactional emails. Clients must rely on external webhook + Postmark setups, creating fragmented workflows and inconsistent branding.

User Story

As a Pelcro client,
I want a centralized page to manage automated emails tied to Pelcro events,
So that I can enable and preview system emails without external setup.

Proposed Solution

Introduce an Email Center in the dashboard:

• Predefined, hardcoded email templates mapped to webhook events

• Toggle per email (enable / disable)

• Preview (read-only)

• Automatic branding (logo + colors from platform config)

• Emails triggered directly from Pelcro events

Definition of Done (DoD)

UI

• Email Center page listing all system emails

• Each email includes:

  • Name

  • Enable/disable toggle

  • Preview

API

• GET /email-templates

• PATCH /email-templates/{id}

• Event-driven email trigger layer

Email Templates (Default List)
System must include, at minimum, emails for:

Billing & Payments

• Invoice Created

• Invoice Paid

• Invoice Payment Failed

• Refund Issued

Subscriptions

• Subscription Created

• Subscription Renewed

• Subscription Updated

• Subscription Canceled

Dunning / Recovery

• Payment Failed (retry notification)

• Card Expiring Soon

Customer / Account

• Account Created

• Password Reset

Optional (if present in webhook scope)

• Donation Created

• Order/One-time Purchase Confirmation

Behavior

• Email is sent when:

  • Corresponding event is triggered

  • Email is enabled

Branding

• Apply platform color configuration

• Apply client logo dynamically