Change payment settings from "auto renew" to "send invoice" and vice versa without needing to cancel the existing subscription. We would like to be able to change the payment terms per customer request without effecting the start and end dates of the subscription. Customers frequently request to remove the auto renewal feature from their account and currently we aren't able to do that. This includes deleting saved credit card information that is tied to a subscription set to auto renewal.

What would you like to be able to do? (One idea per form):
Change payment settings from "auto renew" to "send invoice" and vice versa without needing to cancel the existing subscription. We would like to be able to change the payment terms per customer request without effecting the start and end dates of the subscription. Customers frequently request to remove the auto renewal feature from their account and currently we aren't able to do that. This includes deleting saved credit card information that is tied to a subscription set to auto renewal.

How would that help you?:
This would help keep our customers satisfied per their requests and allow us to keep clean records with consistent start and end dates.

How important is this to you?:
Important

Email address:
ksouders@wtwhmedia.com

———————————————
This task was submitted through Suggest an idea
https://form.asana.com/?k=qsv6hMm2wL8SXD_R-h-N9Q&d=742417627358732