π Problem Statement
The current ticket export does not include the ticket description or the customer shipping address, limiting the ability of support and operations teams to review complete ticket context directly from the exported file.
π‘ User Story
As a support or operations user, I want ticket descriptions and customer shipping addresses included in the tickets export so that I can review full ticket details and customer information without needing to open each ticket individually.
π― Definition of Done (DoD)
A feature is done when:
Ticket exports include a Ticket Description column.
Ticket exports include a Customer Shipping Address column.
Shipping address is populated using the customerβs default/associated shipping address.
Export format remains unchanged aside from the additional columns.
Existing exports continue to function correctly.
Add them to end file.
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Planned
Pelcro Product
3 days ago

Rana Haleem
Get notified by email when there are changes.
Planned
Pelcro Product
3 days ago

Rana Haleem
Get notified by email when there are changes.