When a customer purchases a gift subscription, they can enter a gift message for the recipient. Fulfillment teams need these messages to include them in shipments.
Currently, the Fulfillment Export does not contain the gift_message, requiring staff to manually open individual gift orders to retrieve the note. This slows fulfillment and increases the chance of missing a message.
As a fulfillment or operations team member
I want the gift message to be included in the Fulfillment Export
So that I can easily print or include the note during the shipment process without manual lookup.
Add a new column to the Fulfillment Export named gift_message.
Column displays the message entered by the purchaser when creating a gift subscription.
If the subscription is not a gift or no message was entered, the column appears but remains blank.
Change applies to the Fulfillment Export generated through the Pelcro dashboard.
Export Structure
Fulfillment Export CSV includes a new column titled gift_message.
Correct Data Display
For gift subscriptions, the exact gift message recorded during purchase is shown in the export.
Non-Gift Entries
Column displays empty values where no gift message exists.
No Impact to Other Exports
Only the Fulfillment Export is modified.
Testing Requirements
QA confirms that:
The column exists.
Messages populate correctly for multiple test gift subscriptions.
Formatting of CSV remains unchanged aside from the new column.
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Available
Pelcro Product
10 months ago

Sarah Graham
Get notified by email when there are changes.
Available
Pelcro Product
10 months ago

Sarah Graham
Get notified by email when there are changes.