When a customer purchases a gift subscription, they can enter a gift message for the recipient. Fulfillment teams need these messages to include them in shipments.
Currently, the Fulfillment Export does not contain the gift_message, requiring staff to manually open individual gift orders to retrieve the note. This slows fulfillment and increases the chance of missing a message.
As a fulfillment or operations team member
I want the gift message to be included in the Fulfillment Export
So that I can easily print or include the note during the shipment process without manual lookup.
Add a new column to the Fulfillment Export named gift_message.
Column displays the message entered by the purchaser when creating a gift subscription.
If the subscription is not a gift or no message was entered, the column appears but remains blank.
Change applies to the Fulfillment Export generated through the Pelcro dashboard.
Export Structure
Fulfillment Export CSV includes a new column titled gift_message.
Correct Data Display
For gift subscriptions, the exact gift message recorded during purchase is shown in the export.
Non-Gift Entries
Column displays empty values where no gift message exists.
No Impact to Other Exports
Only the Fulfillment Export is modified.
Testing Requirements
QA confirms that:
The column exists.
Messages populate correctly for multiple test gift subscriptions.
Formatting of CSV remains unchanged aside from the new column.
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Done
Pelcro Product
3 months ago

Sarah Graham
Get notified by email when there are changes.
Done
Pelcro Product
3 months ago

Sarah Graham
Get notified by email when there are changes.